E-comerce Specialist

Sales Tactics

• Develop and execute strategies to pioneer and grow e-commerce sales for the wet wipes brand.
• Craft effective product titles and description (SEO) to increase conversion.
• Implement and optimize strategies (e.g. Livestream, campaigns, KOL engagement) to drive traffic and sales.
• Collaborate with Shopee/Lazada/Tiktok Shop Account Managers to ensure compliance with marketplace guidelines and regulations, join campaigns and push sales.
• Analyze sales data, customer feedback, and market trends. Report weekly.

Daily Maintenance and Orders

• Manage day-to-day operations of online shops, including inventory updates, product listings, and order processing.
• Monitor and optimize product visibility, pricing, and various promotions on e-commerce platforms.
• Work with internal Sales Support and Warehouse teams and external logistics and fulfilment partners (if necessary) to streamline operations.

Community Support

• Engage with customers on various platforms, addressing inquiries, concerns, and providing excellent customer support.
• Grow followers, build and nurture a positive online community around the wet wipes brand.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.

• Proven 2-3 years experience in e-commerce, preferably in establishing and managing FMCG shopfronts on Shopee, Lazada Mall, and TikTok Shop.

• Strong understanding of the Vietnamese FMCG e-commerce landscape and consumer behaviour.

• Basic English communication skills, both written and verbal

• Results-driven mindset with the ability to take initiative, work independently and as part of a collaborative team.

• Qualification: Bachelor
• Age: Unlimited
• Job type: Permanent