A. Main Responsibilities
The Deputy Plant Manager is responsible for assisting the Plant Manager in overseeing all plant operations (technical & non-technical), ensuring continuity of leadership, and driving operational excellence across departments.
He/She acts as the second-in-command of the factory and represents the Plant Manager during his/her absence.
Key objectives:
- Ensure operational performance in terms of productivity, cost, quality, safety, and delivery.
- Support strategy development and execution to meet growth and profitability goals.
- Develop strong workforce capability and high-performing teams.
- Ensure compliance with ISO 9001, BRC, and relevant regulations.
- Coordinate continuous improvement initiatives and operational innovations.
B. Detailed Responsibilities
1. Quality & Management System Leadership
- Support the Plant Manager in ensuring the effectiveness of the Quality Management System (QMS).
- Ensure quality policies, objectives and procedures are implemented and maintained across departments.
- Promote risk-based thinking, process approach, and continuous improvement culture.
- Ensure resources, tools, and training required for QMS are available and effectively utilized.
- Lead or supervise internal audits, corrective actions, and compliance improvement programs.
2. Customer Focus
- Ensure customer requirements are understood and met consistently.
- Support handling critical customer complaints, audits and improvement requests.
- Monitor operational risks/opportunities that may impact customer satisfaction and propose solutions.
- Sustain a strong customer-centric mindset across teams.
3. Manpower & People Development
- Build and maintain a high-caliber workforce through training, performance management, and recruitment.
- Develop manpower planning aligned with production demand and organizational structure.
- Motivate, coach, and guide team members to achieve operational goals.
- Foster a positive working environment and team spirit throughout the factory.
4. Planning & Decision Making
- Support the Plant Manager in developing strategic operational plans.
- Lead improvement initiatives related to technology, production process, systems, and efficiency.
- Coordinate with cross-functional teams to implement innovations aligned with company mission & vision.
- Assist in preparing annual operational budgets and cost-saving plans.
5. Plant Operations Management
- Coordinate daily factory operations ensuring output, productivity, and quality targets are achieved.
- Drive cost efficiency, inventory control and working capital optimization.
- Review production efficiency reports, analyze variances, and lead action plans for improvement.
- Ensure operational KPI achievement (OEE, scrap rate, manpower efficiency, machine utilization, etc.).
- Lead problem-solving for operational issues and support continuous improvement projects (Kaizen, Lean, 5S).
6. Administration & Compliance
- Ensure all documentation and administrative activities comply with ISO 9001, BRC standards, and company requirements.
- Ensure timely reporting of quality objectives, KPI achievements and operational performance.
- Ensure compliance with safety, environmental and legal regulations within the factory.
