To Say Hello!

Find next jobs


Deputy Head of Freight & Night Operations

Updated: 20/11/2020

Employment Information


  • Laptop
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm

Job requirement

As the Deputy Head of Freight & Night Operations, you will set up, build and grow our land freight business.


  • Develop and implement strategy in collaboration with Ninja Van’s senior team
  • Be responsible for P&L performance and growth of the freight business
  • Hire, train and lead the freight sales and operations teams
  • Set objectives and KPIs for the team
  • Establish standard operating procedures and policies with regards to land freight execution, driver management, reporting and customer satisfaction
  • Ensure cost-effective delivery of logistics services while maintaining customer satisfaction

Night Operations:

  • Be an expert with our cutting-edge order management systems
  • Make routing decisions, load balancing and prioritization of delivery orders
  • Handle delivery order creation accurately and diligently
  • Manage and audit failed deliveries
  • Troubleshoot abnormal delivery orders and resolve them independently
  • Identify persistent issues and inefficiencies and recommend feasible solutions to streamline processes
  • Manage a small team of Operations Executives
  • Other reporting and duties as designated by line manager

Job requirement

  • More than 5 years of experience in transportation & logistics, 2-3 years of working experience at least for the manager role.
  • Extremely pro-active, organized and highly responsible.
  • Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
  • Ability to interpret and draw conclusions from numerical data.
  • Strong operational skills, particularly with regards to people management and resource allocation.

More Information

  • Qualification: Đại học
  • Age: 28 - 35
  • Job type: Permanent
  • Probation time: 2 months
  • Working time: 10 am - 6 pm from Monday - Friday. Saturday is flexible day
  • Training opportunities:

    - Participate in internal training courses: online/offline
    - Opportunities to promote to higher positions: Senior, Team Leader, Manager etc.

  • Colleagues:

    - Senior leaders are open-minded, respectful and ready to facilitate personal growth
    - Young and dynamic working environment
    - Scope of work is large, the company has more than 4000 employees, the company has operations spreading to 63 provinces/cities thoughout the country.

  • Benefits:

    - Competitive income compared to the market
    - 13th month salary, KPIs from 1 - 4 months
    - Paid social insurance based on full salary
    Year End Party, annual Townhall Ceremony
    - Annual company trip
    - Attractive team-building activities, regular internal activities

  • Other extras:

    - Provide laptop for employees

  • Annual leave:

    - 12 days annual leave, 5 days sick leave (with full salary)

Company Overview

NINJA VAN VIỆT NAM Number of employees: 3000-5000

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.... View more

Similar Jobs

Deputy Head of Freight & Night Operations