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CV/CVCC kiểm soát giao dịch thẻ - Card Fraud Detection Officer

Mô tả công việc

- Manage the use of card transaction monitoring systems, including:+ Card schemes's fraud programs/tools.+ Company's tools+ Research and propose news tools where necessary- Check and resolve alerted transactions, take immediate loss prevention actions and transfer cases for further investigation:+ Check and resolve alerts from all channels of fraud information (card schemes' tools/programs; anti fraud task force, other channels...)+ Verify transactions by analyzing transaction history, contacting customers/branch/sales agent/Issuers/acquirers/ Card Schemes+ Take immediate loss prevention actions such as temporarily close cards, decline transactions...+ Transfer cases to relevant persons in charge for further investigation+ Support customers to make transactions, block cards... according to company's policy and procedures- Support other banks/financial institutions in verifying transaction, cardholder's information according to regulation.- Provide regularly or on demand proposals to add, edit rules for monitoring card transactions to match with current fraud trend, improve monitoring efficiency. - Other tasks assigned by Head of Department and Company.

Yêu cầu công việc

- At least 1 years working in payment industry, experience in credit card fraud/dispute management is a plus. - University graduate or higher, specializing in Economics, Banking, Finance, Business Administration. - English: TOEIC 600 or equivalent. - Knowledge: • Good knowledge of risk management • Average knowledge of Vietnam laws and regulations• Average knowledge of social-economy situation in Vietnam and industry- Skill: • Good interpersonal and communication skills.• Self-motivated with energy and drive to deliver effective outcomes.• Details oriented: pay attentions on details with a high level of accuracy.• Familiar with office applications, technology system.- Personal attribute:• Be prudent, precise, and detailed• Demonstrate sound work ethics

Phúc lợi

Bảo hiểm theo quy định, Du Lịch, Thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương