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Customer Service

Wanek Furniture - Công Ty TNHH Kỹ Nghệ Gỗ Hoa Nét
Ngày cập nhật: 20/07/2021

Thông tin tuyển dụng

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Xe đưa đón
  • Chế độ thưởng
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm

Mô tả công việc

1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.

2. Opens customer accounts by recording account information.

3. Maintains customer records by updating account information.

4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

5. Receives customer order and work with relating Department to confirm Pro forma invoice to customers.

6. Ensures customer order to be shipped timely as ETD commitment.

7. Communicates with customers for shipping document, payment.

8. Maintains relationship with key customers

9. Completes other assignments and special projects as requested by the Customer Service Supervisor/Supply Chain Manager.

** Working Location: Street DE3, My Phuoc 3 Industrial Zone, Ben Cat, Binh Duong (Car pick up at Nga Tu Binh Phuoc, Binh Duong, Đồng Nai)

Yêu cầu công việc

1.      Education

Required – University graduate, major in Business Administration or English

2.      Experience

As least 1 years experienced in customer service/merchandiser

Proven track record of success measured by increased responsibility and attainment of prescribed objectives.

3.      Knowledge of:

Customer Management

Knowledgeable about furniture product

4.      Skills and Abilities

Strong interpersonal & multi-tasking skills

Strong problem solving skill

Familiar with maintaining customer database

Excellent communication skills, ability to communicate with all organizational levels

Good in written and spoken English.

** Working Location: Street DE3, My Phuoc 3 Industrial Zone, Ben Cat, Binh Duong (Car pick up at Nga Tu Binh Phuoc, Binh Duong, Đồng Nai)

Thông tin khác

  • Bằng cấp: College
  • Độ tuổi: Không giới hạn
  • Giới tính: Nữ
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Wanek Furniture

wanekcareer.com Tổng số nhân viên: 10000 nhân viên

Wanek Furniture Co., LTD. No.11, VSIP II, Street 6, Hoa Phu Ward, Thu Dau Mot City, Binh Duong Province Contact person: HR Department Company size:... Xem thêm

Việc làm tương tự

Customer Service

Wanek Furniture - Công Ty TNHH Kỹ Nghệ Gỗ Hoa Nét