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Customer Service Team Leader | Sales Admin

TUV SUD Viet Nam
Updated: 30/06/2025

Employment Information

Benefits

Chế độ bảo hiểm, Du Lịch, Chăm sóc sức khỏe, Đào tạo, Nghỉ phép năm

Job requirement

  • Create and manage Sales Orders (SO) in the SAP system and coordinate with the Lab for activity reporting.
  • Verify customer information, payment terms, contracts, quotations, and VAT documentation, collaborating closely with Finance, Marketing, and IT teams on new customer matters.
  • Manage quotation and invoice requests, ensuring timely submission and accuracy of related documents to Finance for invoice issuance.
  • Send invoices to internal checklists, Sales teams, and customers; inform Finance regarding invoice adjustments, credit notes, or re-issuance.
  • Provide necessary documentation to Finance upon request to support billing and audit processes.
  • Handle payment-related issues for subcontractor testing fees and collaborate with Finance and courier suppliers on contracts and quotations.
  • Coordinate receipt of samples, customs clearance, and related fees for CS-SFL and CHN, including managing documents for cash advance settlements.
  • Monitor and provide feedback on Aging lists for CS-related accounts receivable to support timely collections.
  • Manage payment-related matters for ZDHC (Implementation Hub BV and ZDHC Gateway BV).
  • Oversee daily operations of direct team members, ensure task execution meets timeline and quality standards.
  • Provide guidance and training to team members when needed.
  • Take on other tasks as assigned by Managers.

Company Overview

TUV SUD Viet Nam

http://www.tuv-sud.vn Number of employees: 100

TÜV SÜD is a leading technical service provider specializing in testing, inspection, auditing, certification and training solutions. A multinational company... View more

Customer Service Team Leader | Sales Admin

TUV SUD Viet Nam