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Customer Service Staff (Freight forwarder)

Công Ty TNHH Honour Lane Logistics
Updated: 15/08/2025

Employment Information

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Job requirement

  • Co-ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,...
  • Contact with shipper for all necessary procedure supports.
  • Receive and respond when receiving information, booking requests from agents or carriers.
  • Check the place and price, based on the nature of the goods and the agent to make the best choice at that time for the agent, then send the ship schedule, cargo information, freight to the agent, if not agree If so, find another option for the shipment..
  • Send booking confirmation to the customers.
  • Contact with shipping lines and customers to solve the trouble case, solve backlog and incidents with the goods.
  • Co-ordinary with internal teams to ensure customer's requirements.
  • Report to manager or upper level when required.
  • Complete the assigned job when required.

Job requirement

  • Bachelor Degree in Economics, Import/ Export, Logistics, or related fields.
  • At least 3 year experience
  • Fluency in English (oral and written).
  • Self-motivated, dedicated and hard working.
  • Good sense of customer service and team work.
  • Sense of urgency, able to prioritize.
  • Ability to deal with high pressure situation.

More Information

  • Qualification: College
  • Age: Unlimited
  • Job type: Permanent
  • Probation time: 60 days
  • Working time: From 8h00 to 17h30, Monday to Friday
  • Benefits:

    Salary & allowance: Competitive
    SHU Insurance: 100% gross salary
    Sick leave: 2 days/ month
    Health checkup: 1 time/ year
    Others will share on the interview meeting

  • Annual leave: Saturday and Sunday

Company Overview

Công Ty TNHH Honour Lane Logistics

www.hlsholding.com Number of employees: 25-99

Honour Lane Shipping (HLS) was established since 1997, Now HLS extends to 38 owned offices, with more than 1000 staffs. With freight volume exceeding 400,000... View more

Customer Service Staff (Freight forwarder)

Công Ty TNHH Honour Lane Logistics