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Customer Service Representative Staff

CÔNG TY TNHH GREIF FLEXIBLES VIỆT NAM
Updated: 14/01/2021

Employment Information

Benefits

  • Laptop
  • Phụ cấp
  • Xe đưa đón
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Phụ cấp thâm niên
  • Nghỉ phép năm

Job requirement

- Recommending alternative solutions where needed to meet customers’ needs

- Coordinating the entire end-to-end order process flow and specification management

- Coordinating the entire procurement process (3PM) flow and supplier management

- Being the single point of contact between Suppliers, Sales Offices, Planning, Production, R&D, Quality and Logistics departments

- Managing all inquiries and info requests from Planning, Production and QA departments in time

- Responding to inquiries, sample and order requests of our customer in a professional and timely manner

- Pro-actively communicating any issues with the customer and help in finding satisfying solutions

- Providing technical & product optimization support for Sales Offices and direct customers

Job requirement

Education:

- Graduated from University

Experience:

 - Fresh learner is acceptable

- Experience in polypropylene packaging is a plus

Knowledge and Skills:

- Learn & have strong willingness to understand our customer needs

- Strong communicator – both in writing & verbally – across organizational levels and with internal and external stakeholders

- Able to handle multiple tasks at the same time and have strong prioritization & solid follow-up skills

- Thorough & quick: you are on top of your game and demonstrate a great sense of urgency

- Pro-active and take full ownership of the tasks assigned to you

- Have a strong interest in the technical side of our products

- Team player

- Result oriented

Languages:

- Fluent in verbal and written English

More Information

  • Qualification: Đại học
  • Age: 22 - 30
  • Job type: Permanent
  • Probation time: 2 months
  • Working time: 08:00 to 16:30 (Monday-Friday)
  • Annual leave:

    Saturday off
    15 days of annual leave per year

Company Overview

CÔNG TY TNHH GREIF FLEXIBLES VIỆT NAM

Number of employees: 100-499

Công ty TNHH Greif Flexibles Việt Nam là Công ty 100% vốn đầu tư của Tập đoàn Greif ở Mỹ. Công ty chuyên sản xuất và cung cấp bao bì tải trọng cao. View more

Customer Service Representative Staff

CÔNG TY TNHH GREIF FLEXIBLES VIỆT NAM