Customer Service Representative (Chinese)

SF was established in Shunde, Guangdong Province, in 1993. Since its establishment, SF has committed in improving its service quality and infrastructure, vigorously developing and introducing IT technologies and equipment, and continuously achieving automatic operations. Currently, we have realized the whole-process shipment circulation, information monitoring, tracking, inquiry and resource allocation to ensure stable improvement of service quality. While continuously enhancing its express services, SF keeps on taking customers' needs as the core and centering on the express logistics industry chain to constantly enrich its products and services. SF has launched one-stop supply chain solutions for different sectors including e-commerce, food, health care, auto parts and electronic products. As of November, 2016, SF has extended its services to all over Mainland China with more than 13,000 service points and approximately 15,000 operating vehicles. With an airline subsidiary of 36 all-cargo aircrafts, SF has established dual hubs at Shenzhen and Hangzhou, air transportation network spanning Mainland China. Meanwhile, SF has been aggressively expanding its worldwide express services. Till now, S.F. E-Parcel service network covers over 200 countries and regions worldwide, and international express services cover over 50 countries and regions including the United States, Russia, Japan, South Korea, Singapore, Malaysia, Australia, New Zealand, Canada, Brazil, and EU countries. For the past years, SF has continuously being innovation for excellence, providing customers with high-quality service experiences and solid supports for achieving succeed.