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Customer Service (Night Shift)

Customer Service (Night Shift)

CÔNG TY CỔ PHẦN MAC MARKETING
Updated: 07/07/2025
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Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm
  • CLB thể thao

Job requirement

  • Answer incoming calls and address customer inquiries in both English and Vietnamese.
  • Receive and respond to customer's feedback.
  • Identifying and assessing customer needs to achieve satisfaction.
  • Resolve customer issues and complaints promptly, professionally, and politely.
  • Assist other departments within the company as needed.

Job requirement

  • Experienced in customer care or call center is an advantage.
  • Excellent communication skills (listening, speaking). Good English communication skills are a strong advantage. (English level IELTS 5.5 - 6.5 or equivalent)
  • Empathy, patience, problem-solving skills, and the ability to work well in a team environment
  • Skills in using computers and office software (Excel, Word).
  • Own a laptop/PC to support Work From Home (WFH) in case of emergencies.
  • Have responsibility, adaptability, and the ability to handle work pressure.
  • Due to the nature of night shifts, the ability to manage schedules and workloads is necessary to maintain health and well-being during nighttime work.
  • Night Shift 1 8PM - 4AM, Night Shift 2: 4AM - 12AM (5.5 days per week)

More Information

  • Qualification: College
  • Age: 22 - 35
  • Job type: Permanent

Company Overview

Customer Service (Night Shift)

CÔNG TY CỔ PHẦN MAC MARKETING

https://macmarketing.vn/ Number of employees: 100-499

HI! WE ARE MAC MARKETING REAL  PEOPLE, REAL  STORIES Với hơn 14 năm kinh nghiệm trong lĩnh vực credit card, POS system và digital marketing. Mac... View more

Customer Service (Night Shift)

CÔNG TY CỔ PHẦN MAC MARKETING

APPLY NOW
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