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Customer Service Manager

Job requirement

First Alliances's client is an international industrial developer. Currently looking for Customer Service Manager.

  • Achieve customer service objectives
  • Meet customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Determine customer service requirements
  • Improve customer service quality result
  • Maximize customer operational performance
  • Leading and supervising the team of customer service staff
  • Learning about products and services and keeping up to date with changes
  • Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
  • Work closely with Sales and Marketing department

Job requirement

  • Fluent English
  • Strong experience in customer service (Prefer in Industrial)

Benefits

Máy tính xách tay, Bảo hiểm theo quy định, Du Lịch, Phụ cấp, Xe đưa đón, Du lịch nước ngoài, Đồng phục, Thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Chế độ nghỉ phép, Chế độ tập thể dục