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Customer Service Intern

CÔNG TY TNHH AMERICA INDOCHINA MANAGEMENT VIETNAM
Updated: 02/08/2025

Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Job requirement

1. Delivery and order

  • Record sales orders of customers in EPR system (Acumatica) included I&L order and FMCG order, follow up delivery on time for customers with warehouse
  • Cooperate with Accountant Receivable to collect any overdue term that stop next delivery
  • Responsible for customer problems related to delivery, product, etc.

2. Manage dispenser, equipment in warehouse and implementation:

  • Arrange with warehouse to delivery dispensers for installation on time
  • Collect all documents after Technician install dispensers

3. Sales support & customer service

  • Provide quotation and pricelist to existing clients
  • Customer service: feedback and inform all related parties for customer issue
  • Handle order-related complaints or issues, escalating to the appropriate department if necessary, and ensuring timely resolution.
  • Update and maintain the customer database, ensuring that all information is accurate and up-to-date.

4. Report

  • Prepare and submit monthly quantity sales for Account Manager
  • Sales report & inventory report for FMCG supplier

5. Other tasks will be assigned

Job requirement

* Requirements:

  • Commit to work full time for at least 3 months
  • Strong organizational and time-management skills.
  • Attention to detail and accuracy in processing orders and data entry.
  • Ability to handle high volumes of orders and work in a fast-paced environment.
  • Attention to detail and ability to work under pressure 
  • Excellent communication skills (both verbal and written).
  • Strong problem-solving skills and ability to handle customer concerns in a professional manner.
  • Ability to work independently and as part of a team.
  • Ability to prioritize and manage multiple tasks simultaneously.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook).

* What we offer:

  • Allowance: 4,050,000 VND/month

  • An open and dynamic English working environment

  • Great chance to develop through on-the-job training method

* Working location: 117 – 119 – 121 Nguyen Du, Ben Thanh Ward, District 1, HCMC

* Working time: 8:00 – 17:30; Monday – Friday

More Information

  • Qualification: College
  • Age: 21 - 22
  • job_jobs_detail_job_gender: Female
  • Job type: job_searchjob_labelinternship
  • Probation time: 0
  • Working time: Monday - Friday: 8AM - 5:30PM
  • Other extras:

    Chỗ gửi xe

Company Overview

CÔNG TY TNHH AMERICA INDOCHINA MANAGEMENT VIETNAM

Number of employees: 100-499

ABOUT US: America Indochina Management Ltd. (AIM) was established in 1993 and has 3 offices in Vietnam (Ho Chi Minh – Head office, Hanoi, Da Nang), and in... View more