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Customer Service - Hardlines

Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM
Updated: 25/08/2025

Employment Information

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Job requirement

  • Liaise with clients/ GBL for all correspondence including inquiries, quotations, receipt of orders, payment.
  • Strengthen relationship with clients; receive their feedback and have proper actions; coordinate with Vietnam Hardlines Lab Manager to settle client complains and claims.
  • Define potential clients and approach them via phones, emails, etc.
  • Initiate promotion schemes and other marketing activities.
  • Support Administrators with invoices, reports if required.
  • Continuous updating and filing of all documents in Vietnam Hardlines Lab / Inspection Hardlines including File Management Checklist and W/O book.
  • Support the Section Heads and Sector Manager with other duties as directed by the Section Heads and Sector Manager.

Job requirement

  • Minimum 2 years’ experience in sale activities. 
  • Experience with import/export service, prefer with sale for Commercial / Government service.
  • Good in English writing, reading, communication.
  • High responsibility for ensuring operation activities and on-time service.
  • Arrange & responsibility for sale plan (f2f meeting, calling, email) and report timely to Section Manager.
  • Good organization, presentation, willing to learn new service.
  • Experienced in sale service of diversified business. Preferably to understand in inspection scope.
  • Independently working, dealing well with client complaints.
  • Good connection with other business lines of Intertek & external resources.
  • Independence working, honestly, strong sense of responsibility.

More Information

  • Qualification: College
  • Age: Unlimited
  • Job type: Permanent

Company Overview

Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM

www.intertek.vn Number of employees: Trên 600

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 42,000 people... View more

Customer Service - Hardlines

Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM