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Customer Service - Flight Ticket App

Vietnam Concentrix Services Company Limited
Updated: 09/07/2025

Employment Information

  • Work location: Ho Chi Minh

    Salary:

  • Industry: Customer Service

    Deadline to apply:

  • Level: Experienced (Non - Manager)

Benefits

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Job requirement

  • Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
  • Providing accurate, valid, and complete information by using the right tools, methods, and processes.
  • Immediately updating serious cases/inconstant situations.
  • Ensuring a high level of customer service and a positive guest experience.
  • Proactively updating information/knowledge about customer service.

Company Overview

Vietnam Concentrix Services Company Limited

Number of employees: 1.000-4.999

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with... View more

Customer Service - Flight Ticket App

Vietnam Concentrix Services Company Limited