Customer Service Executive_Sea Freight

Position Title: Customer Service Executive - Sea Freight

Corporate Unit: EUSU Logistics Co. Ltd, Ha Noi Branch

Location: Hanoi Office

Reporting to: Customer Service Team Leader (Sea Freight)

Role Summary:

Receive pre-alert from oversea, file manifest, send arrival notice to customer, and release Delivery Order to customer with import shipment or receive inquiries from customer/ oversea and arrange for booking for export shipment.

Specific Accountabilities:

• Arrange Booking Note and Making B/L, submit SI, tracking Cargo
• Daily report status of shipment and update data in EUSU system
• Contact with agent to handle DAP shipments
• Well knowledge of AMS / ACI / ISF filling for US/CA route
• Issuing debit note and send to customer for confirmation
• Send the Red Invoice to the customers
• Make Monthly report

Required Skills:

• Computer skills with Microsoft Office software
• Able to communicate in English with skills; reading/writing/speaking
• Diligent, detail oriented, able to work under pressure
• Experience in export and import shipments is a plus
• Team works/disciplined and punctuality

Experience and Qualifications:

• Having at least 1 year of experience in similar positions
• Graduated from College or university major in Logistics or Foreign Trading

• Qualification: College
• Age: Unlimited
• Job type: Permanent