English

Nhà Tuyển Dụng: Đăng Tuyển Dụng | Tìm Hồ Sơ

Thông tin tuyển dụng được đăng trên 4 website lớn       Truy cập hơn 800 ngàn hồ sơ ứng viên       Thông tin tuyển dụng được đăng trên 4 website lớn       Truy cập hơn 800 ngàn hồ sơ ứng viên

Customer Service Executive

Mô tả công việc

  • To follow up the orders from customers
  • To respond and ensure the customer enquiries and requests are addressed in a timely manner
  • To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
  • To handle customer complaints according to the Company procedures and service standard.
  • To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
  • To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
  • To assist and back up other team members and provide supports and report to Supervisor

Yêu cầu công việc

  • Bachelor’s degree.
  • 1-2 years related experience
  • Strong written, verbal skills in English (Japanese/ Chinese is advantage)
  • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software
  • Excellent customer service skills
  • Strong presentation experience and skills

Phúc lợi

Bảo hiểm theo quy định, Du Lịch, Phụ cấp, Xe đưa đón, Thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Chế độ nghỉ phép