Receive order, input data into system, process layout/order to production
Inform delivery date to customer
Arrange shipment on time to customer
Maintain service, relationship with customer
Follow up customer's outstanding list with Finance
Handle/ solve customer's complaint
Handle all orther enquiries/ requests from customer
Experience in Customer Service/ Merchandiser in Garment/Label copany is preferable
Experience in working in multinational Company is preferable
Good English skills in listening, speaking, writing,reading
Good problem- solving skill
Good communication/ negotiation skill
Customer Service mindset
Proactive, dynamic, integrity, careful, teamwwork
Able to work under high pressure
23 - 30
Job type: Permanent
Probation time: 02 months
Working time: Office hours
Have chance to join the trainings to improve skill
Social insurance in according to Law
Accident insurance 24/24
Social insurance as Law
Accident insurance as Law
Sunday off, off rotation saturday
Công Ty TNHH SML Việt Nam
Number of employees:
Since it began in 1985, the privately held SML Group has rapidly emerged as a world leader in manufacture and supply of garment trim to the apparel industry....
Since it began in 1985, the privately held SML Group has rapidly emerged as a world leader in manufacture and supply of garment trim to the apparel industry. As a truly global company, strategically position in over 40 locations, we are well aware of the markets need to supply in country quality products on time at the right price. With expert personnel, drawn from within the industry we can provide cost effective, efficient and design inspired solutions to such problems face by Brands and Retailers alike
CONTROL - By early next year 2013, with inhouse production such as label factory in Vietnam (Binh Duong), we not only have control over our production but also our quality, delivery and price. Consistent design, color and quality worldwide is standard as part of our service.
VISION - Be the most preferred global brand identification solutions provider and exceed customer expectations in quality, price, services and speed.
INTEGRITY - Act according to our beliefs and values in order to make ethical business decisions, treat people with honesty and care for our community at all time.
QUALITY - Deliver the right solution the first time and at the right time.
BALANCE - Optimize planning and action; Harmonize Eastern and Western Culture.
INNOVATION - Promote creativity in processes, products and services
TEAMWORK - Nurture trust, sharing, harmony, respect, open-mindedness and a threat free working environment