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Customer Service Executive

Customer Service Executive

CÔNG TY TNHH GTI VIỆT NAM
Updated: 04/11/2025
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Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Xe đưa đón
  • Đồng phục
  • Chế độ thưởng
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm

Job requirement

  • Ensure the goods are shipped on time and quantity
  • Receive PO from customers and Manage orders.
  • Receive requests, feedback and Resolving complaints from customers
  • Respond to customer queries in a timely and accurate way, via phone, email to provide support and information on an assigned product or service.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.

Performs other related duties as assigned.

Job requirement

  • Bachelor’s degree in Business, Communications, or related fields
  • At least 01 years working experience as Customer Service
  • Knowledgeable in ERP System
  • Excellent communication skills including active listening
  • Service-oriented and able to resolve customer grievances
  • Knowledge of, or ability to learn, product, service, or area of customer service specialization
  • Hard working, responsible, honestly, quickly, enthusiastic
  • Ability to team-working and work independently, cautiously
  • Organizational, arrangement skills
  • Proficient in computer skills

Good verbal and written communication in English

More Information

  • Qualification: Bachelor
  • Age: Unlimited
  • Job type: Permanent

Company Overview

Customer Service Executive

CÔNG TY TNHH C-HAWK TECHNOLOGY VIỆT NAM

https://c-hawk.com/

Đường D3, Khu công nghiệp Phú Tân, Phường Hoà Phú, Thành phố Thủ Dầu Một, Tỉnh Bình Dương

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