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Work location: Ha Noi
Salary:
Industry: Import / Export
Deadline to apply:
Level: Experienced (Non - Manager)
Experience:
1. Overseas Inquiries:
- Handle daily communication with overseas agents/partners regarding rates, bookings, and shipment updates.
- Provide accurate and timely feedback to internal teams and customers.
2. Maintain current business:
- Maintain strong relationships with existing customers, ensuring high customer satisfaction and service quality.
- Address customer inquiries, quotation, proposal for service, complaints, and service recovery in a professional manner.
- Monitor shipment status and proactively inform customers of any issues or delays.
3. Sales Support & Business Development:
- Assist sales team with preparing quotations, proposals, and presentations for new business for existing clients and new clients.
- Support follow-up on leads and coordinate with operations for smooth onboarding of new accounts.
- Gather customer feedback to identify potential opportunities for cross-selling and upselling.
4. Documentation & Coordination:
- Coordinate with operations and other departments to ensure smooth handling of shipments.
- Prepare and maintain customer records, reports, and service-related documentation.
- Ensure compliance with company policies and relevant regulations (credit approval, service contract, payment follow up, etc.)
5. Others:
- Stay updated on relevant laws, regulations, and industry practices.
- Prepare weekly and monthly reports as required.
- Others jobs as per BOD’s requirements.
- Bachelor’s degree in Business, Logistics, Supply Chain, or related field.
- 2–3 years of experience in freight forwarding (Air, Sea, Cross-border)/ logistics customer service. Warehouse experience is advantage.
- Excellent written and verbal communication skills in English (Japanese languages a plus), advanced MS Office skills, especially Excel.
- Strong problem-solving, multitasking, have a ability to work independence and in group, can perform under high pressure and organizational skills.
- Customer-oriented mindset with a proactive and professional attitude.
- High responsibility, flexibility, hard-working, willing to learn more and self-motivated.
- Good negotiation and communication skill
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Công ty TNHH Yamato Logistics Việt Nam
https://yamato.com.vn/ Number of employees: 25-99
Nhân Viên CSKH Viettel Post tại Hoài Đức, Hà Nội - Không yêu cầu kinh nghiệm H1
CÔNG TY CỔ PHẦN TRUYỀN THÔNG KIM CƯƠNG
Work location: Ha Noi
Salary: 7,000,000 - 10,000,000 VND
Nhân viên CSKH Viettel Post tại Hoài Đức, Hà Nội H2
CÔNG TY CỔ PHẦN TRUYỀN THÔNG KIM CƯƠNG
Work location: Ha Noi
Salary: 7,000,000 - 10,000,000 VND
Nhân Viên CSKH Ngân Hàng MB Bank tại Đống Đa, Hà Nội H2
CÔNG TY CỔ PHẦN TRUYỀN THÔNG KIM CƯƠNG
Work location: Ha Noi
Salary: 8,000,000 - 12,000,000 VND
Nhân Viên Chăm Sóc Khách Hàng Viettel Post tại Lai Xá, Hoài Đức, Hà Nội
CÔNG TY CỔ PHẦN TRUYỀN THÔNG KIM CƯƠNG
Work location: Ha Noi
Salary: 7,000,000 - 10,000,000 VND
Nhân viên CSKH Ngân Hàng MB Bank tại Đống Đa, Hà Nội .H2
CÔNG TY CỔ PHẦN TRUYỀN THÔNG KIM CƯƠNG
Work location: Ha Noi
Salary: 8,000,000 - 12,000,000 VND
Nhân Viên Hỗ Trợ Khách Hàng Tiểu Thương - Đống Đa, Thanh Xuân
Work location: Ha Noi
Salary: 9,000,000 - 15,000,000 VND
[HĐT] Nhân viên chăm sóc khách hàng
CÔNG TY CỔ PHẦN ILIAT TOÀN CẦU
Work location: Ha Noi
Salary: 7,000,000 - 12,000,000 VND
International Customer Service Leader
Work location: Ha Noi
Salary: 18,000,000 - 23,000,000 VND
Nhân Viên Chăm Sóc Khách Hàng / Sale Admin
CÔNG TY CỔ PHẦN KINH DOANH VÀ XÂY DỰNG QUANG MINH
Work location: Ha Noi
Salary: 13,000,000 - 15,000,000 VND
Nhân Viên CSKH Viettel Post tại Hoài Đức - Không yêu cầu kinh nghiệm .H2
CÔNG TY CỔ PHẦN TRUYỀN THÔNG KIM CƯƠNG
Work location: Ha Noi
Salary: 7,000,000 - 10,000,000 VND
Nhân Viên Chăm Sóc Khách Hàng MB Bank tại Đống Đa - Không yêu cầu kinh nghiệm .H2
CÔNG TY CỔ PHẦN TRUYỀN THÔNG KIM CƯƠNG
Work location: Ha Noi
Salary: 8,000,000 - 12,000,000 VND
