English

Nhà Tuyển Dụng: Đăng Tuyển Dụng | Tìm Hồ Sơ

Thông tin tuyển dụng được đăng trên 4 website lớn       Truy cập hơn 800 ngàn hồ sơ ứng viên       Thông tin tuyển dụng được đăng trên 4 website lớn       Truy cập hơn 800 ngàn hồ sơ ứng viên

Customer Service Executive (Chinese)

Mô tả công việc

  • Handle label order from receiving to shipment.
  • Reply any inquiry from customer.
  • Receive complaint from customer and find out the solution together with other department.
  • SOP set up in terms of account management and order management.
  • Build customer service culture and ensure high customer satisfaction on SML.
  • Ensure in time response (24 hours) to customer on inquiry & order management.
  • Ensure on time delivery to meet customers' expectation.
  • Ensue data accuracy to customer & operation team.
  • Handle daily, weekly and monthly report to supervisor.
  • Join in training to get full fill understanding about handling orders/queries.
  • Main contact of oversea requirement.
  • Maintains work flow by monitoring steps of the process.

Yêu cầu công việc

  • Good in English or Chinese
  • At least 1 year of working experience with customer services, solving problem… Experience on label/garment/printing is more appreciated.
  • Good at computer skill of Microsoft Works, Microsoft Excels, Microsoft Powerpoint
  • Good problem solving & communication skill with internal & external
  • Be Smart, honest, friendly, hard working, able to work under pressure, careful, active, teamwork and considerable.

Phúc lợi

Máy tính xách tay, Bảo hiểm theo quy định, Phụ cấp, Xe đưa đón, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Chế độ nghỉ phép, Social insurance in according to Law Accident insurance 24/24