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Customer Service - CSR (English & Chinese)

Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM
Updated: 05/09/2025

Employment Information

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Job requirement

  • To response and ensure the Clients’ enquiries and requests are addressed in a timely manner and other admin tasks.
  • To coordinate with sales team, other internal teams, suppliers to ensure the service/ product quality and customers’ requirements are met.
  • To handle Clients’ feedback, response (if any) according to the company, Clients’ procedures and service standard.
  • To communicate with sales team and key vendors regarding the latest development of the Clients and maintain updated Clients’ profile information.
  • To proactively share among team members on new knowledge and on lessons learnt from the mistakes/ improperly practice improving quality service to team.
  • To assist and back up other team members and provide supports; report to Manager/ Leader.

Job requirement

  • University Degree in Law / English or related major.
  • Fluent written and spoken English & Chineese.
  • Have experience in Customer Service in sizable International Companies at least 1 years.
  • Have working experience in Law, Compliance Company or Social Responsibility Audit is a priority.
  • Have experience in Training, Testing, Certification, Corporate Social Responsibility is preferable.
  • Be able to complete job accurately & timely.
  • Careful, hardworking, team work spirit and willing to work overtime.
  • Ability to work under high pressure.

More Information

  • Qualification: Bachelor
  • Age: From 25
  • job_jobs_detail_job_gender: Female
  • Job type: Permanent

Company Overview

Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM

www.intertek.vn Number of employees: Trên 600

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 42,000 people... View more

Customer Service - CSR (English & Chinese)

Chi nhánh CÔNG TY TNHH INTERTEK VIỆT NAM