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Customer Service/ Chăm sóc khách hàng/ Lễ tân (Temporary 8-month contract)

Customer Service/ Chăm sóc khách hàng/ Lễ tân (Temporary 8-month contract)

CÔNG TY TNHH TRUNG TÂM THƯƠNG MẠI VÀ NHÀ Ở HÀ NỘI ( Tòa nhà IPH)
Updated: 15/09/2025
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Employment Information

  • Work location: Ha Noi

    Salary:

  • Industry: Customer Service

    Deadline to apply:

  • Level: Experienced (Non - Manager)

    Experience:

Benefits

  • Chế độ bảo hiểm
  • Đào tạo

Job requirement

  • Play a role as a link among tenants and customers and the Management Office and other relevant departments.
  • Warmly welcome all customers and tenants at entrance/ CS desk.
  • Handle all incoming and outgoing telephone calls in a professional manner.
  • Promptly and politely respond to all feedbacks, enquiries, complaints, lost and found, delivery etc and handle them in an efficient and courteous manner.
  • Maintain building administration record, update & filing systematically.
  • Compile Weekly Report and other relevant record/ report as required by Head of CS.
  • Record all activities during the shift, highlight and report any unusual/ outstanding issues.
  • Monitor and control the building access in cooperation with Security and to be observant at the lobby and report any unusual/ suspicious events to the relevant department and the MO immediately.
  • Assist the operations flowing smoothly and consistently according to SOPs.
  • Ensure all equipments and facilities set up in the counter are maintained and well kept at all times.
  • Any further tasks necessary for the smooth operations and customer service of the building assigned by Head of CS.

Job requirement

  • University degree of English/ Hospitality/ Tourism.
  • At least 6 months experience working as a receptionist in Office building/ Mall/ Big hotel.
  • Excellent communication in both Vietnamese and English.
  • Customer service oriented, interpersonal, considerate, cooperative, well organized.
  • Be a problem solver and a team player as well as be able to work independently.
  • Good working experience in MS Office applications, especially Word and Excel.
  • Willing to work in shifts.
  • Temporary 8-month contract

More Information

  • Qualification: College
  • Age: 21 - 40
  • Job type: job_myresume_freelance
  • Probation time: 1 month probation
  • Working time: Work in shifts
  • Benefits: Full salary-based social insurance after probation

Company Overview

Customer Service/ Chăm sóc khách hàng/ Lễ tân (Temporary 8-month contract)

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Công ty TNHH Trung tâm Thương mại và Nhà ở Hà Nội - Tòa nhà IPH - Cầu Giấy là khu phức hợp bao gồm khu văn phòng cao cấp hạng A nằm cạnh hai tòa tháp căn hộ... View more

Customer Service/ Chăm sóc khách hàng/ Lễ tân (Temporary 8-month contract)

CÔNG TY TNHH TRUNG TÂM THƯƠNG MẠI VÀ NHÀ Ở HÀ NỘI ( Tòa nhà IPH)

APPLY NOW
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