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Work location: Ho Chi Minh
Salary:
Industry: Restaurant / Hotel , Education /Training , Customer Service
Deadline to apply:
Level: Experienced (Non - Manager)
Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and processes. Immediately updating serious cases/inconstant situations.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.
Average Income: 10.000.000 - 13.000.000 vnd/month.
Base Salary: 7.500.000 vnd/month.
Meal allowance: 500.000 vnd/month.
Night shift allowance: 30% base salary.
Complexity allowance: 1.000.000 vnd/month (valid after passing 2-month probation).
Monthly KPI incentive: 900.000 – 1.200.000 vnd/month. 100% salary in 2-month probation time.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7. 14 days of leave/year. 13th Monthly Salary.
Annual Health Checkup. Working in a dynamic, professional environment with many opportunities for advancement
Graduated from High school or equivalent academic level
Can comminucation English (Speaking, listening, writing, and reading).
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Vietnam Concentrix Services Company Limited
Number of employees: 5.000-9.999
