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Customer Service and Support (Documentation - Operation Staff)

APL Logistics Vietnam Company Limited
Updated: 15/01/2020

Employment Information

Benefits

  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Chế độ nghỉ phép
  • Chế độ tập thể dục

Job requirement

  • In liaise with related personnel / departments, manage customers’ export shipments from end to end.
  • Meet customers agreed performance metrics in the least cost manners.
  • Evaluate, investigate and trouble shoot service issues in order to improve service delivery standards and minimize cost impacts.
  • Supervise and monitor rollout of account and process implementation/opportunities and provide feedbacks of its effectiveness.
  • Execute process improvements in order to enhance productivity, efficiency and overall compliance of customers’ requirements.
  • Assist in customer engagement meetings to promote APLL products and services.
  • Conduct periodic meetings with vendors to ensure customers’ requirements are understood and complied
  • Continuously intensify relationship in order to maintain and protect customer
  • Other assigned task from Supervisor / Manager.

Job requirement

  • 1 - 2 year working experience in Logistics industry
  • Can use Excel, Word
  • Both strong spoken and written in English
  • Good at Problem Solving and indepent working
  • Client-oriented, responsible, careful, detail & result-oriented
  • Ability to work under pressure,over time

More Information

  • Job type: Permanent
  • Probation time: 2 months
  • Working time: Monday - Friday

Company Overview

APL Logistics Vietnam Company Limited

www.apllogistics.com

APL Logistics is the go-to global supply chain specialist for companies in the Automotive, Consumer, Industrials and Retail sectors.  In Vietnam, APL... View more

Customer Service and Support (Documentation - Operation Staff)

APL Logistics Vietnam Company Limited