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Customer Service Advisor - Travel App and Flight Ticket App

Vietnam Concentrix Services Company Limited
Updated: 25/08/2025

Employment Information

  • Work location: Ho Chi Minh

    Salary:

  • Industry: Customer Service

    Deadline to apply:

  • Level: Experienced (Non - Manager)

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Phụ cấp
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Job requirement

  • Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
  • Providing accurate, valid, and complete information by using the right tools, methods, and processes. Immediately updating serious cases/inconstant situations.
  • Ensuring a high level of customer service and a positive guest experience. Proactively updating information/knowledge about customer service.

Job requirement

  • Graduated from High school or equivalent Majors is an advantage.
  • Basic English (Speaking, listening, writing, and reading)
  • Can work night shift

More Information

  • Qualification: High School / Equivalent
  • Age: Unlimited
  • Job type: Permanent

Company Overview

Vietnam Concentrix Services Company Limited

Number of employees: 5.000-9.999

Concentrix là một công ty hàng đầu thế giới của Mỹ trong lĩnh vực dịch vụ chăm sóc khách hàng có mặt ở trên 44 quốc gia với tổng số nhân sự lên tới trên... View more

Customer Service Advisor - Travel App and Flight Ticket App

Vietnam Concentrix Services Company Limited