To Say Hello!

Find next jobs

job_search_content_direct

Customer Quality Assurance Engineer

Techtronic Industries Vietnam Manufacturing Company Limited
Updated: 29/11/2025

Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Phụ cấp
  • Xe đưa đón
  • Đào tạo
  • Tăng lương

Job requirement

  • The incumbent will take charge of Customer Quality Assurance responsibilities to ensure all products meet internal and external quality standards before shipping out, handle customer complaint and work closely with all cross-functional teams to drive for customer satisfaction and continuous improvement

RESPONSIBILITIES

  • Handle customer complaint, customer return and other customer quality requirements.
  • Drive customer complaint resolution by carrying out root cause & failure analysis, dimensional analysis, or other means with cross-function team
  • Follow up status to ensure verification of corrective & preventive actions implemented on schedule. In addition, communicate with customers regularly to report status until case closed.
  • Maintain and continuously improve TTI quality management systems

Job requirement

  • College or above degree in Electronic, Electrical, Mechanical Engineering or related Engineering field.
  • Minimum 2 years of working experience in Quality field and related to customer complaint handling. Familiarity with metal, plastic, electrical or electronic products is an advantage.
  • Familiar with Six Sigma, ISO 9001, Quality methods and tools such as FMEA, Control Plan, 8D etc. Six Sigma Green Belt certification will be an advantage.
  • Able to work independently and pro-actively.
  • Strong skills in problem analysis and solving. Good customer technical service preferred.
  • Good communication and interpersonal skills.
  • Team player with positive approach.
  • Good English reading, writing and speaking skills.
  • PC skills required (MS Office, Outlook etc.)

More Information

  • Job type: Permanent

Company Overview

Techtronic Industries Vietnam Manufacturing Company Limited

http://www.ttigroup.com.vn Number of employees: 10.000-19.999

Techtronic Industries là Công ty dẫn đầu thế giới với tốc độ tăng trưởng nhanh trong lĩnh vực Dụng cụ máy, Phụ kiện, Dụng cụ cầm tay, Thiết bị ngoài trời, Chăm... View more

Customer Quality Assurance Engineer

Techtronic Industries Vietnam Manufacturing Company Limited