Customer Account Specialist

MJ Art Group Co., Ltd. is currently the owner of BIDU, an e-commerce platform specializing in fashion and beauty. With a mission to elevate the standards of fashion and beauty shopping in Vietnam, we have created a reliable and standardized platform that ensures quality and suitability for both buyers and sellers, meeting the diverse clothing needs of each individual.

With the aim of expanding our team, BIDU is looking for young talents with a passion for the fashion industry, a drive for creativity, and a commitment to advancing the BIDU brand and connecting it more closely with consumers.

Responsibilities:

· Study & research market - Recruit sellers to on board on BIDU

· Guide Seller to complete registration & decorate store.

· Support seller in upload products

· Coordinate seller with Media / support Package to increase GMV

· Maintain relationship with sellers

· Coordinate with other team to support seller in solving technical issues

· Be a main contact point between seller & BIDU

· Receive & solve seller complain & claim

Qualifications:

· A bachelor’s degree in marketing, communication, fashion business or related fields.

· A great communicator

· Energetic and enthusiastic

· Detail-oriented

· Has a great eye for fashion

· Loves the fashion industry

· Being able to speak Korean is a bonus

· Skilled in sales and marketing

· Having connections with local fashion brands is a plus

Benefits:

· Attractive and competitive salary based on qualifications and experience

· Insurance coverage in accordance with legal regulations (Social Insurance, Health Insurance, Unemployment Insurance)

· Allowance for employees participating in skills development or personal health improvement activities

· Monthly allowance for Lawyer/CPA certificates and Korean language certificates

· Bonuses on special holidays

· Seniority bonuses

· Professional training and development opportunities, with access to skill enhancement courses

· Clear career advancement paths in a professional working environment

· Dynamic and friendly workplace with support from management and colleagues

· Leave and holiday policies in accordance with labor laws

· Working equipment provided

Contact:

· Address: 3rd Floor, Wink Hotel Danang Riverside, No. 351 Tran Hung Dao Street, An Hai Tay Ward, Son Tra District, Da Nang City, Vietnam

· Working Hours: Monday to Friday, from 8:00 AM to 5:00 PM (included 1-hour lunch break)

• Qualification: Bachelor
• Age: Unlimited
• Job type: Permanent