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CS Supervisor (Laboratory Testing)

Mô tả công việc

  • Overall management and accountability on the performance of the CS Team
  • Organize the resouce to handle daily operation of the CS Team (inquiries, test plans, quotations, samples receipt/ dispatch, test reports, invoicing, debt collection, etc.)
  • Assign jobs to subbordinate staff, train/ coach them and supervise/ review their performance
  • Review and sign (if assigned) in test reports
  • Coordinate with Sales Team to approach clients for generating revenue/ profit
  • Handle subcontracted jobs
  • Responsibe for debt collection
  • Review and close files after completing the jobs
  • Responsible for quality management system (SOP, forms, guidelines, quality database update, etc.)
  • Investigate complaints/ claims, suggest solution for management’s approval, reply to clients and have proper actions to improve the situation
  • Prepare weekly highlight, monthly reports and other reports to Food Lab manager
  • QHSE compliance
  • Other tasks assigned by Food Lab Manager

Yêu cầu công việc

  • University graduated/ above with major in releted the fields: chemical, food technology, biotechnology, business administrator, ...

  • At least 3 years working experience in related the fields as the same level

  • Good in English

  • Strong planning and organizational skills with ability to communicate, identify tasks, prioritize effectively and delegate accordingly

  • Making timely decisions on problem issues

Phúc lợi

Bảo hiểm theo quy định, Du Lịch, Phụ cấp, Thưởng, Chăm sóc sức khỏe, Tăng lương, Công tác phí, Chế độ nghỉ phép