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Credit Card Operation Manager

Công Ty Tài Chính Mirae Asset (Việt Nam)
Ngày cập nhật: 22/07/2021

Thông tin tuyển dụng

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm

Mô tả công việc

- Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions.

- Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency.

- Provide day to day oversight and management of all credit card processes including but not limited to: Handling of Chargebacks/Disputed transactions, Managing day-to-day transaction rejects / card holder queries, Support Fraud operational activity for Card issuing, card blocking, Scheme reporting, Scheme rejects & Card Reconciliation, Merchant Reconciliation, Card Settlement and Merchant Settlement (liaise with the Finance Team when necessary).

- Act as a point of escalation to resolve customer, internal and/or external bank queries relating to cards operations in a timely manner and in line with service levels

- Credit Card Operations Manager typically reports to a head of Credit card.

- The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets.

- Has full authority for personnel actions.

- Extensive knowledge of the function and department processes

Yêu cầu công việc

- University degree in Banking, Finance or relating areas

- Requires 2 years experience in the related area

- Strong communication skills 

- Fluency in written and spoken English

- Proficiency in Microsoft Office software (Word, Excel, Power point, Visio)

- Knowledge of Card payment industry

- Extensive knowledge of the function and credit card processes.

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Công Ty Tài Chính Mirae Asset (Việt Nam) Tổng số nhân viên: 500 - 1.000

Mirae Asset Financial Group remains at the forefront of world’s financial market, and our business has now expanded to include Mirae Asset Investments, Mirae... Xem thêm

Credit Card Operation Manager

Công Ty Tài Chính Mirae Asset (Việt Nam)