Work location: Dong Nai
Salary:
Industry: Electrical / Electronics , Quality Control (QA/QC)
Deadline to apply:
Level: Experienced (Non - Manager)
- Receiving the customer complaint information.
- Work with other departments to analyze the complaint and make the 8D report.
1. Receive the customer complaint and work with related departments for issue analysis.
2. Preparation of 8D reports, application of problem-solving tools (PDCA, 8D, others). Operating the relevant IT ERP systems (SAP/IFS…).
3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measures if necessary.
4. Work with SAP system to complete the task and control the response on-time.
5. Prepare the meeting with other departments for root cause analysis and CAPA.
6. Discussion with customers, development, design and production (e.g CIP…), as well as all product sites.
7. Complete the other tasks from Lab & customer quality manager.
Friwo Vietnam Co., Ltd
http://www.friwo.de/en/ Number of employees: 1000-2000