About the Role
We are looking for an experienced Thai / English translator to create compelling content for Grab’s in-app and website interfaces. This is an in-house role where you’ll be the go-to person for translating, proofreading and transcreating projects from English to Thai.
Responsibilities
- Take responsibility for and manage the day-to-day delivery of assigned translation projects for Transport & Payment initiatives, including in-app, web, product and customer service related content.
- Ensure all translated materials are appropriately checked and reviewed, fully compliant and delivered on time.
- Work closely with the local and regional stakeholders to produce precise and sharp copies that address customer needs in various markets.
- Conduct desk checks of user interface during the engineering development phase.
- Maintain a content style guide for Grab Indonesia to ensure content quality and convey the best practices for content creators and translators.
- Ensure all translated content are delivered in our approved tone-of-voice.
- Understand findings from user researches and apply appropriate content and solutions to address the problems.
Requirements
- 2+ years of relevant experience working with in-house content team, product team or marketing team, or at translation agencies.
- Mastery of Thai and English.
- Bachelor’s degree or equivalent combination of education and experience.
- Experience with translation agencies, translation tools and processes.
- Experience working in a fast-paced tech startup highly desirable.
- Experience working with designers, product managers, project managers, engineers and developers in an agile fashion.
- Strong communication skills and ability to easily collaborate across a remote workforce across countries.
- Able to multi-task and deliver several projects on time.
- Ability to work independently, anticipate problems and suggest solutions.
- Strong time management and prioritization skills.
- Analytical skills to understands and utilizes metrics relevant to role.
- Detail-oriented fast learner with the initiative to challenge the status quo to make improvements.
