Consumer Business Manager - GrabFinancial

Get to know our Team:

The GrabFinancial Consumer Business Team focuses on consumer payment products, fund-in/ fund-out, and overall payment experience that directly impact the various consumer usage on GrabPay. The team covers areas such as Product launches, Marketing budgets, Market Strategies, Cost of fund and Use cases’ performance metrics and P&L to grow the overall business

Get to know the Role:
 

• Serve as Regional Business Owner of consumer payment product lines within GrabPay by driving new launches and continuously improve the performance across various markets

• Oversee overall GrabPay (Wallet & Passthrough) usage, performance metrics, and user experience

•  In charge of overall fund-in and fund-out (FIFO) methods and cost of fund

The day-to-day activities:

• Conduct market research to identify opportunities in consumer payment space

• Define product roadmap based on business impact

• Launch new product lines and expand across markets e.g. Airtime, Billpay, Gaming, Deals, Remittance, etc.

• Set targets and manage product line's performance metrics by providing input on strategy, marketing, product improvement and solving critical issues

• Analyze product line’s P&L to provide business direction and input to GFG budget

• Lead commercial arrangement and discussion with partners, aggregators, or vendors

• Ensure good user experience on various touch points on GrabPay

• Expand and improve Funds-in & Funds-out channels

• Reduce Cost of Fund by continuously expanding channels and negotiating fee with providers

• Drive the launch, expansion, and performance of Driver Wallet

• Coordinate with other functions (e.g. Product, Engineering, Compliance, Risk, CE, Finance, etc.) and country teams to successfully drive project

The must haves:

• Bachelor degree in Finance, Business Administration, Economics or relevant field.  MBA or Master Degree is preferred
• Understanding of payment business and process, interchange, scheme, card operation is a plus
• 5+ years of work experience with minimum 3 years in Payment, Management Consulting, Banking, or eCommerce
• Excellent analytical, communication and presentation skills
• Collaborative and thrive in a fast-paced, dynamic environment