Work location: Oversea
Salary:
Industry: IT - Software
Job Purpose
Part of the core GrabFood city Jakarta team, to lead and grow the business Build strong local operational processes, working with local and country teams Drive improvements in merchant engagement and experience
Key Responsibilities:
Functional
Responsible for local merchant engagement and experience. This includes driving local merchant communication channels, building processes to improve merchant content, project management of business initiatives, and understanding and addressing local pain points. Proactive collaboration with local Sales and Account Managers, as well as country teams and product teams to improve city merchant operations and internal processes. Manage local team for on ground operational work
People
Hire and manage strong local operations team
Key Requirements
Minimum 2-3 years of relevant work experience in consulting, operations management, financial services, or start-up/tech industry Strong people and stakeholder management experience Understand how to build processes Great communication/interpersonal skills, including the ability to communicate (read/write) in English Ability to use and analyse data to inform decisions Willing to be hands on as needed and proactively assume responsibilities and ownership including the ability to project manage multiple tasks Ability to work independently and deal effectively with complex, changing and ambiguous environment. Relevant F&B industry would be ideal
Grab Vietnam
City Merchant Operations Lead, GrabFood Pekanbaru
Work location: Oversea
Salary: Competitive
City Merchant Operations Lead, Palembang
Work location: Oversea
Salary: Competitive
City Merchant Operations Lead, Yogyakarta
Work location: Oversea
Salary: Competitive
City Merchant Operations Lead , Makassar
Work location: Oversea
Salary: Competitive
City Merchant Operations Lead , Makasar
Work location: Oversea
Salary: Competitive
City Merchant Operations Lead , Surabaya
Work location: Oversea
Salary: Competitive
City Merchant Operations Lead , Bandung
Work location: Oversea
Salary: Competitive
City Merchant Operations Lead , Medan
Work location: Oversea
Salary: Competitive
Work location: Oversea
Salary: Competitive