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Chuyên viên cao cấp Chính sách gian lận tín dụng tiêu dùng - Consumer Loan Fraud Strategy Officer

Job requirement

- Develop and propose fraud management policy and procedure to prevent, detect and investigate fraud cases in consumer loan;- Propose (if applicable), test and use system to support fraud monitoring.- Analyse company's and market's data to propose suitable fraud prevention measures and plan (including mystery shopping, prior and post fraud investigation...).- Implement proposals to prevent fraud.- Create and manage watch list, black list policy- Prepare periodical risk and fraud evaluation report and propose measures to prevent current fraud trends.- Review new product/service in perspective of Risk & Fraud Management- Review all new policies and procedures before promulgating- Call, field investigation and resolve fraud case;- Prepare regular/on demand report on risk and fraud incident- Set up and maintain good relation with fraud prevention association/networks and other banks to collect information regarding incidents, fraud trend.- Other tasks assigned by Head of Department and Company.

Job requirement

- At least 1 years working in financial fraud management position; 5 years working in consumer loan/credit card in positions such as loan investigator, underwriting staff.- Bachelor or Master Degree in related field (university graduate or higher, specializing in Economics, Banking, Finance, Business Administration). - English: TOEIC 450 or equivalent. - Knowledge: • Average knowledge of risk management • Average knowledge of Vietnam laws and regulations• Average knowledge of social-economy situation in Vietnam and industry- Skill: • Good interpersonal, leadership and analytical skills.• Self-motivated with energy and drive to deliver effective outcomes.• Good communication skills to explain the issue to various parties• Details oriented: pay attentions on details with a high level of accuracy.• Time management: prioritize tasks to meet deadlines.- Personal attribute:• Be prudent, precise, and detailed• Demonstrate sound work ethics


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