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Call Center Officer - Tổng Đài Viên Chăm Sóc Khách Hàng

Shinhan Bank Vietnam
Ngày cập nhật: 05/09/2018

Thông tin tuyển dụng

Phúc lợi

Insurance, Incentive bonus, Health checkup, Training & Development, Salary review, Allowances, Annual Leave

Mô tả công việc

Work Location: District 7 (Crescent Plaza)

Work in Shifts

BENEFITS:

  • Competitive salary and annual bonus
  • Healthcare and Social Insurance
  • Training and Development opportunity
  • Travelling and social activities

The Contact Center Officer is responsible for providing Shinhan’s customers with support and consultancy on the full products/ service. 

The key responsibilities include:

  • Provide support and consultancy to Shinhan’s customers
  • Identify customer needs and refer to other sale channels
  • Back up other teams when required
  • Conduct outbound sale/ customer care outbound calls e.g. welcome call to new customers and get their feedback about the bank’s services as per standard script
  • Ensure high quality service delivering to maximize customer satisfaction

 

Giới thiệu về công ty

Shinhan Bank Vietnam

https://shinhancareer.com

Headquartered at 138 - 142 Hai Ba Trung, Da Kao Ward, Dictrict 01, Ho Chi Minh City Shinhan Bank is one of the leaders in Korean financial institutes with more... Xem thêm

Call Center Officer - Tổng Đài Viên Chăm Sóc Khách Hàng

Shinhan Bank Vietnam