Part of Indonesia’s Strategic Operations org that Builds and improves operational processes outside of BAU, to support, grow and strengthen the GrabFood Indonesia Business.
Will be leading a team of dynamic individuals with well rounded skills in analytics, business process, project management and stakeholder management.
The team focus on strategizing and execute the operationalization of high impact project/product go-to-market process that includes taking project/product to pilot (incubation), scale up its adoption and maintain the usage with related stakeholders (business, operations and tech).
Get to know the Role:
As team manager you will be mandated to lead high business impact initiatives that involve multiple stakeholders across function (business, ops and tech) and seniority.
Your responsibility as team manager is to drive the team to plan, execute and properly manage the go-to-market process of the product and project deemed strategic by the verticals.
On the execution as team leader, you are expected to focus on building the solid and scalable business process that can be transitioned properly to central operations and other related parties.
The day-to-day activities: Function
Managing a portfolio of project and product go-to-market process with specific focus on GrabFood Merchant
Lead high impact business initiatives covering all phases of the initiatives (planning, execution and monitoring) and all its execution aspect (people, process, technology).
Identify opportunities to improve business process, create efficient business process, pilot the newly created process, formalize the process and implement the new process with a clear change management plan for the implementation.
Manage multiple direct reports with clear periodical catch-up to identify progress and risk
People
Multiple direct reports (4-5 full time employees, lead level)
Multiple external stakeholders (business, operations and tech)
The must haves:
Bachelor (and/or) degree and fluent in Bahasa and English.
Project management certification is a plus.
Comfortable to use full range of Google Suites and Microsoft Office and be comfortable analyzing large data sets.
Familiar with project management tools (Ms. Project, SmartSheet, Confluence), discipline and technique (waterfall, agile, critical path and other relevant technique).
Managing project and product go-to-market across region with multiple stakeholders involved (business, operations and tech).
Minimum of 5 years experience with start-up/tech, banking/finance, operations, e-commerce, marketing or management consulting background.
Ability to communicate clearly to different stakeholders across different seniority level and function (business, operations, product and engineering).
Ability to drive multiple stakeholders toward common business objective whilst work independently and deal effectively with complex, changing and ambiguous environment.
Passionate about managing and developing people with strong people skills.
Have a good balance of interpersonal and analytical skills to be successful.
Applicants must demonstrate exemplary project and operations management skills, as well as an ability to combine big picture thinking with understanding details.
Able to propose/make key decisions or provide solid recommendations based on data & analytical thinking and insights.
Entrepreneurial & resourceful – able to put on different hats; goal is to achieve targets with a “can-do” attitude.
