Get to know our Team:
Business Development Lead (Medan) is fully responsible for all city presence in Medan. The team need to be able to create a quick wins and long term strategy to accelerate growth. The team need to also have the muscle skills to execute the strategy in timely manner
Get to know the Role:
- Fully responsible for designing and delivering business development campaign, monitoring its effectiveness and efficiency, and work with agency to ensure good Grab presence in the city.
- You will be growing Grab the already strong presence in your area
- You will maintain the customer both from drivers and passenger satisfaction level in your area
The day-to-day activities:
- You will need to plan, execute, monitor and correct every actions your respective city both for 4W and 2W team
- You will need to do all internal and external stakeholder management
- You will need to maintain operational standard in your city
- You will need to be able to extract insights from data, trends, survey and market intelligence
- Support City Manager to ensure high retention rate & increase partners LTV
- You will make sure our level of service quality to both Customer side is in exceptionally good stage to minimize complaints
- You expected to manage cost effectiveness/ efficiency and deliver operational and financial target within designated financial cost
- You are expected to track spending on timely manner
The must haves:
- Fluent in Bahasa Indonesia
- Good in written and spoken English
- Excellent in data and analytical skills
- Excellent in presentation, negotiation skills and people management skills
- Excellent in government affairs skills
- Minimum 1-2 years of primary experience in sales and partnership
- Microsoft Excel, Microsoft PowerPoint, Microsoft Word
- Other systems & tools to help implementation and tracking
- Excellent communication skills. Good interpersonal skills that enable one to work with people at all levels, to motivate and empower whenever necessary
- Experience in strategy and consulting is a plus point
- Able to make key business decisions or provide solid recommendations based on data & analytical thinking
- Self-starter and ability to work well in a fast-paced environment
- Passionate about the social mission and making a positive impact in emerging markets