Get to know our Team:
This role is responsible for ensuring the GrabRewards catalogue contains exclusive offers that are relevant to Grab users.
Your day to day activities could include the following:
- Build and maintain relationship with key partners.
- Manage the GrabRewards inventory.
- Negotiate attractive commercial offers with partners.
- Weekly reporting to management.
- Work with internal stakeholders on driving usage of GrabRewards.
The day-to-day activities:
- Functional - Identifying partners to pursue and optimize the partnership ROI models to ensure our customers can enjoy the greatest offers of the program.
- Set, track and analyse the performance of offers on the platform and spending, and ensure all initiatives meet strategic and financial objectives of the company.
- Serve as a key member of the loyalty business team to drive overall loyalty strategy.
- Customers - Manage GrabRewards Merchantsf
- Financials - Prior experience in marketing/partnership is a plus point.
- People - This role requires the individual to work well with internal and external parties.
- Able to manage both junior operational staff as well as business stakeholders.
The must haves:
- Minimum 5 years of work experience with 2 years in partnership.
- Proficient with Microsoft Office (words, power point and excel).
- Experienced and skilled in areas such as process development as well as workforce management and reporting are highly desirable.
- Experienced in sales and negotiation.
- Strong relationship management and communication skills.
- Experience in a customer-centric environment in the service industry (Telecommunication, financial institutions, tech start-ups and consulting).
- Excellent communication, interpersonal and presentation skills.