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Business Analyst

Business Analyst

Un-Available LTD Co.,
Updated: 20/11/2025
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Employment Information

  • Work location: Ho Chi Minh

    Salary:

  • Industry: Others , IT - Software

    Deadline to apply:

  • Level: Experienced (Non - Manager)

    Experience:

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Phụ cấp
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Tăng lương
  • Phụ cấp thâm niên
  • Nghỉ phép năm
  • CLB thể thao

Job requirement

Role Overview

  • Act as the bridge between business users and IT/vendors to translate operational needs into ERP/MES requirements.
  • Ensure smooth daily operation of ERP/MES by supporting users, resolving issues, and maintaining system stability.
  • Drive continuous improvement by supporting enhancements, new features, and shopfloor digitalization initiatives.
  • Support data accuracy, workflow visibility, and manufacturing efficiency through MES, RFID, and shopfloor data-capture processes.

Main Tasks:

  • Gather and analyze business requirements; propose suitable solutions within the ERP system
  • Provide Level Manager support for ERP and MES users; coordinate with IT/vendors for system issues.
  • Perform basic system configuration, UAT testing, create user guides, and conduct end-user training.
  • Support implementation and enhancements of manufacturing-related modules, especially MES.
  • Monitor and support RFID integration and shopfloor data capture processes.
  • Manage helpdesk tickets, ensure SLA compliance, and prepare regular system reports.

Job requirement

  • Bachelor’s degree in Computer science, Information technology, Network security or Management information science.
  • Minimum 3 years of experience as a Business Analyst or ERP Helpdesk/System Support.
  • Preferred experience with MES, RFID integration, barcode scanning, machine data capture.
  • Strong understanding of manufacturing processes, WIP, shopfloor operations, or warehouse workflows.
  • Strong communication, analytical, and problem-solving skills.
  • Ability to work with vendors and technical teams to deliver system fixes and improvements.
  • Basic English for technical documentation and vendor communication.

More Information

  • Qualification: Bachelor
  • Age: Unlimited
  • Job type: Permanent
  • Probation time: 2 months
  • Working time: Mon - Fri, 8AM - 5PM
  • Benefits:

    Expenses: Lunch free
    Social Insurance: as Social Insurance Law after the probation period (100% Full salary)
    Insurance 24/7 after Probation
    Healthcare: gym center, yoga class at company
    Public Holidays: As Vietnam Labor Law

  • Annual leave: 12 annual leaves per year

Company Overview

Business Analyst

Un-Available LTD Co.,

https://www.un-available.net Number of employees: 500-999

UnAvailable is a Vietnamese based garment manufacturer producing for leading global streetwear and fashion brands. We’ve confronted conventional industry... View more

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Business Analyst

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