Work location: Ho Chi Minh
Salary:
With the mission of bringing the best shopping experience to customers, Tiki not only stops at providing the purchasing and delivery services, but also convenient after-sales one. As a member of the after-sales products development team, we have the mission and responsibility to build the system and make it different to keep customers' trust and shopping experience, then help Tiki to increase their retention.
We have a process of classifying and deciding the solution to handle returned goods so as to minimize costs. In addition, we record the problems root-causes to help stakeholders easier for making further decisions in order to contribute to Tiki's sustainable development process.
With the growth of Tiki, to meet the increasing demands of customers, there are many new objects and sales models are born every day, the system needs the flexibility to serve operations demands, this is an opportunity and also a challenge for us. We know our own mission and are on our way to conquering it.
We are looking for a Business Analyst for the team, you will be responsible for business process analysis and provide designs to meet requirements. We expect that you have a can-do mindset, can adapt to new things and be creative.
Responsibilities:
Ti Ki