Fully responsible for designing and delivering business development campaign, monitoring its effectiveness and efficiency, and work with agency to ensure good Grab presence in the city.
You will be growing Grab the already strong presence in your area
You will maintain the customer both from drivers and passenger satisfaction level in your area
The day-to-day activities:
You will need to plan, execute, monitor and correct every actions your respective city both for 4W and 2W team
You will need to do all internal and external stakeholder management
You will need to maintain operational standard in your city
You will need to be able to extract insights from data, trends, survey and market intelligence
Support City Manager to ensure high retention rate & increase partners LTV
You will make sure our level of service quality to both Customer side is in exceptionally good stage to minimize complaints
You expected to manage cost effectiveness/ efficiency and deliver operational and financial target within designated financial cost
You are expected to track spending on timely manner
The must haves:
Fluent in Bahasa Indonesia
Good in written and spoken English
Excellent in data and analytical skills
Excellent in presentation, negotiation skills and people management skills
Excellent in government affairs skills
Minimum 1-2 years of primary experience in sales and partnership
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Other systems & tools to help implementation and tracking
Excellent communication skills. Good interpersonal skills that enable one to work with people at all levels, to motivate and empower whenever necessary
Experience in strategy and consulting is a plus point
Able to make key business decisions or provide solid recommendations based on data & analytical thinking
Self-starter and ability to work well in a fast-paced environment
Passionate about the social mission and making a positive impact in emerging markets