JOB PURPOSE:
Supervise daily operation of Shopping Mall and maintain the overall control of the Mall’s activities.
KEY AREA OF RESPONSIBILITY:
- Overall Supervise, train and monitor all staff including Operation Executive, Property admin and outsource service providers to ensure smooth operations of the Mall
- Supervise maintenance of all common services and maintain the excellence of services delivered to customers.
- Maintain and enforce correct operational standards concerning health, safety, security and fire prevention.
- Adhere to all requirements relating to licensing, operation and relationships to local departments and other local authorities.
- Attend the meetings and inspections of the government officers including fire police, local police, environment police, safety officer, etc.
- Review Incident Reports, daily reports, logbooks, etc. and update Property Manager.
- Assist Property Manager in organizing and arranging for the Business Continuity Plan (BCP) such as fire drill, flood test, bomb threat, etc.
- Assist Property Manager to set up the standard, procedures, guidance for all departments and ensure the procedures applied are followed properly.
- Prepare and Manage all operations’ expenses and management costs within the annual operations budget.
- Execute tasks as assigned by Property Manager.