Get to know our Team:
As a member of our GrabFamily, not only will your skillsets be capitalized but you will also develop your untapped potential and be inspired with some of the most amazing minds in the industry. Our team consists of young but experienced individuals who are tenacious and energized by the fact that we exist to make a change - a change that has made a societal impact in Southeast Asia.
The day-to-day activities:
1. Ambassador of Garbtaxi brand
- Controling and ensuring for staff work at the support points for Drivers and booking ride point consistent about uniform of Grabtaxi.
- Training for staff wok in the company’s process and behavior professional.
- Receiving and consulting who want to intall application grabtaxi for the Drivers, passengers at the support points for Drivers and booking ride points
- Recognition and solving of inquiries or complaints from the drivers and foward the infomation to departments so that support for them
2. Finance
- Controling and guiding for staff receive and pay cash for the Drivers are using Grabtaxi application.
- Calculating cash flow about receive and pay cash each of the support points to allocate reasonable and safety for company.
3. Sales
- Guiding for staff us Grabtaxi application and other servies about banking to support for Drivers
- Supporting for the Drivers how to get the first pick up and drop off
- Motivating for staff work and complete taget of booking Tax, install app at the booking ride points
- Telesales for Drivers when have requirement from Verticals as file additional and invited to train for the Drivers ( if any )
4. Taxi & Bike Allocate
- Booking Ride forecast at the booking ride points so that direct for staff booking taxi to pick up all passenger at rush hour
- Maintaining and building good relationships with the drivers in my area manage to support for the booking ride points
- Catch up with the drivers & passenger behavior at the booking ride points so that have solution for each of point to complete target.
5. Business development
- Responsible for developing the support points for Drivers at area assigned from manager
- Building operation standards for the support points for Drivers to service for Verticals
- Hiring and guiding for staff about working process to support for Verticals
The must haves:
- Communicate the exact information about regulations and policies of the company for Drivers..
- Ensure 100% the driver can use GrabTaxi applications and activities.
- Make a commitment receive and pay cash for a driver to be completed within 5 minutes
- Ensure the brand awareness for Grabtaxi inside and outside at points of support
- Responsible for evaluation the status operational each of points of support and make solution so that everything better
Requirement & Skills:
- The ability to manage the movable support point
- The ability to build and train the team work and follow the process
- The ability to negotiate with staff & partner
- Observing and thinking to solve unexpected situations at the movable support point
- Management to works, events of staff and flow transactions at points of support
- The ability to detect and prevent risks.
