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Assistant Manager, Community Engagement & KOL Relations

Grab Vietnam
Updated: 27/05/2019

Employment Information

Job requirement

Get to know the Role:
This person should have high creative level to create partnership event and increase and monitoring influencer satisfaction level.

Day-to-day activities :

  • Implementing KOL engagement strategy to Grab inner circle influencer
  • Maintaining relationship with Grab related based communities
  • Actively 'listening’ to the social media community and provide actionable recommendations
  • Executing regular meet up and events
  • Escalating issues / complaint coming from our KOL to VIP team


The must haves:

  • University background (S1) from any discipline, preferably Communication / Engineering / Statistics / Economics with at least 5 years working experience in Telco Industry, FMCG, e-commercewith sufficient knowledge in Social Media platform, Interaction/Language, and Social media community behavior.
  • Strong written and verbal communication skills; a persuasive and passionate communicator with good public speaking skills
  • Passion for all things social - staying on top of the latest trends, platform updates, as well as local nuances of consumer behaviour
  • Creative copywriter / able to supervise the communication template or direct them
  • Up-to-date on local internet lingo a plus
  • A fluent English speaker with excellent written skills.

Company Overview

Grab Vietnam

Assistant Manager, Community Engagement & KOL Relations

Grab Vietnam