Work location: Oversea
Salary:
Industry: Sales / Business Development
Get to know our Team:
Dynamic team who provide you the environment to grow and better career.
Get to know the Role:
You will be responsible to liaise with Operations and Marketing function in area. You will be responsible in building your own team in the respective area to support Grab Food operational activities, supervising branch operations, and ensuring efficient operation on a day-to-day basis.
You will own relationships with partners. You may work directly with the merchant acquisition team for pitching & negotiations stage. Onboardings, maintaining relationships, and all the way through optimizing and improving delivery operations and delivery orders performance will be your responsibility.
The day-to-day activities:
Strategize – Devise and execute the overall merchant strategy for “winning the merchant” across the area and to maximize restaurant GMV, sales and GMV target
Lead – Manage a large team of Merchant Acquisition and Account Management team that works to acquire, maintain relationships, and maximize our GMV from merchants
Business Development – Navigate complex negotiations and close multi-million dollar deals with top merchants in the market. Working with marketing teams to accelerate restaurant order growth
Analyze – Build models to evaluate the economic and strategic costs and benefits of merchant acquisition, engagement, and retention programs and experiments. Develop analytical frameworks and coordinate with other business units to measure the impact and efficiency of our team, new products and business processes.
Influence – Work cross-functionally with our Operations, Product, Engineering, Sales, Account Management, and BD teams to improve the merchant experience and achieve the market goals
Process improvement - Diagnose complex account management problems and develop compelling, data-driven recommendations. Identify operational weaknesses and help improve or innovate new processes to keep the team as efficient as possible
The must haves:
Minimum bachelor's degree
5-8 years of experience in operations, commercial, marketing function; Prior experience with leading an end-to-end sales cycle
Experience in City/ Area Manager are preferred
Excellent communication skills in both written and spoken Bahasa Indonesia
Very fluent with number processing and analytics
Have some network and / or knowledge about the respective area
Able to manage people, good communication skill, & interpersonal skill, good at decision-making
Computer literacy (ms.excel, ms.word, ms.powerpoint)
Grab Vietnam