Analyst / Assistant Manager, Business Operations

Get to know the Role:
In your role, you will:

• Own and implement projects around the company’s key initiatives from start to finish.

• Be able to effectively bridge the high-level regional strategy and local execution components.

• Use quantitative and qualitative analyses to drive decisions and make recommendations.

• Know and understand our customer-base across the region.

Functional (Process/Technical/Operational)

• Take ownership of projects that senior management has identified as a top priority.

• Diagnose complex problems and develop compelling, data driven recommendations.

• Rapidly execute on those recommendations until partners are satisfied.

​Customer

• Continuously understand and incorporate customer (driver and passenger) needs in Financial, People.

• Work across teams to engage partners and identify problems and gathering requirements to run optimization projects.

The day-to-day activities:

• Conducting lean action workout sessions with process stakeholders, facilitate brainstorming sessions to identify gaps and chart out improvement action plan.
• Conduct process bench-marking exercise
• Collect data on various metrics to create performance baselines and implement it across organization, monitor the usage of performance baselines and identify action plans to improve baselines.
• Mapping functional solution to technical solution
• Create to-be process maps and functional design.
• Identify the best process to be mapped with the system to improve productivity of the team.
• Conduct data analysis in order to build financial models to support management in launching new business
• Execute large scale projects to improve project delivery throughput by improving process capability and reducing cycle time.
• Work directly with internal process owners and Team Leads and project teams to drive process improvement projects within their areas of responsibilities.
• Develop guidelines for process improvement initiatives
• Identify the parameters to track process improvements and create monitoring criteria. The parameters can include input and output criteria, training, testing, methodologies, reviews, etc.

The must haves:

• Bachelor’s / Master’s degree from top-tier institutions with a strong academic record

• Candidates with experience working in top strategic consulting companies are preferred

• Prior operations & start-up experience will be an added advantage

• Requires rigorous financial, analytics & strategic thought

• Proficient in Excel and Powerpoint

• Willing to travel within ASEAN