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Air Freight CS Team Leader

Air Freight CS Team Leader

CÔNG TY CỔ PHẦN ITL FREIGHT MANAGEMENT - CHI NHÁNH MIỀN BẮC
Updated: 26/07/2025
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Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Nghỉ phép năm

Job requirement

  • To lead the day-to-day operational tasks of the airfreight team with 3-4 members
  • Manage the team to ensure that all inquiries from assigned customers are responded to on time.
  • Ensure all troubles within the team are solved or escalated to the manager promptly.
  • Ensure all members of the team understand and follow the SOPs of all accounts.
  • Input data into software, prepare shipping documents, issue a debit note, and send a pre-alert to overseas partners
  • Contact with customers, overseas agents, airlines, co-loaders, customers, OPS team, and the Commercial team to handle cargo smoothly
  • Keep tracking cargo and update shipment status to all related parties
  • Responsible for the accuracy of Debit, Statement with overseas agents & airlines, co-loader and customer
  • Arrange contract, credit agreement, and AR for assigned clients
  • Make AP payment requests accurately and timely manner
  • Negotiate and develop relationships with airlines to provide the best rate to customers.
  • Communicate for market update, competition, rate changes, and sellable prices
  • Identify and implement a new process plan to improve the working process, save time, and save cost
  • Submit all necessary reports on time.
  • Train and support all team members to build a united and strong team.

Job requirement

  • At least 5 years of experience working in Air Freight.
  • Good English in speaking & writing.
  • Experience in managing a team of 2-3 members.
  • Good communication skills.
  • Willing to work overtime (out of office hours, weekends, and break days) to finish tasks assigned.

More Information

  • Qualification: Bachelor
  • Age: Unlimited
  • Job type: Permanent

Company Overview

Air Freight CS Team Leader

CÔNG TY CỔ PHẦN ITL FREIGHT MANAGEMENT - CHI NHÁNH MIỀN BẮC

Phòng 3, 4, 5 tầng 21, tòa nhà Lancaster Luminaire, 1152 đường Láng, Phường Láng Thượng, Quận Đống Đa, Thành phố Hà Nội, Việt Nam

Air Freight CS Team Leader

CÔNG TY CỔ PHẦN ITL FREIGHT MANAGEMENT - CHI NHÁNH MIỀN BẮC

APPLY NOW
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