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Nhà Tuyển Dụng: Đăng Tuyển Dụng | Tìm Hồ Sơ

Thông tin tuyển dụng được đăng trên 4 website lớn       Truy cập hơn 800 ngàn hồ sơ ứng viên       Thông tin tuyển dụng được đăng trên 4 website lớn       Truy cập hơn 800 ngàn hồ sơ ứng viên

AFTER SALES SERVICE MANAGER

Mô tả công việc

  • Coordinate with related department/persons to set up after sales service center operation policy
  • Coordinate with related department/persons to develop after sales service team and performance
  • Train, motivate, and lead after sales teams to achieve set objectives and targets
  • Maintain contact with clients to obtain customer feedback regarding product/service quality
  • Assist clients in resolving issues and complaints concerning purchased products or services
  • Build and establish good work relationship with clients to facilitate increased patronage and revenue
  • Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards
  • Summary company after sales service report
  • Interaction with all internal divisions (Sales, Marketing, Finance) of company.
  • Maintaining database of customers and interested parties
  • Other ad-hoc assignments and projects

Yêu cầu công việc

Qualifications

  • University degree, MBA degree is a plus.

Knowledge & Experience

  • 3- 5 years after sales experience in the Automotive industry, including 2 years in the managerial level.
  • Self-driven, result-oriented with a positive outlook
  • Good at strategic thinking, analyzing, forecasting, planning and managing.
  • Good at leading and organizational skills.
  • Mobile and flexible to travel
  • Drives continuous improvement
  • Computer skill (MS office)
  • Good at English.

Phúc lợi

Máy tính xách tay, Bảo hiểm theo quy định, Phụ cấp, Đồng phục, Thưởng, Đào tạo, Tăng lương, Chế độ nghỉ phép