Perform daily administrative tasks for Store’s smooth HR operations in term of recruitment, training, system & digitalization, employee relation and performance management, C&B support, HR management & Reports, Rules and Regulations.
1. Recruitment activity
2. Training activity
3. Employee Relation & Performance
4. C&B support
5. HR management & Reports
6. Rules and Regulations
7. Other duties
- Recruitment activity (40%):
- Coordinate with Hiring Manager to understand the scope, responsibilities and requirements of positions to be filled.
- Define job accountabilities and requirements of vacancies, make necessary adjustments to the description and expectation to fill in the positions.
- Implement recruiting process: phone screening, interviews, reference check, offer…
- Follow up with filled vacancy to ensure the selected candidate to meet company’s needs, resolve issues with Hiring Manager on staffing actions.
- Manage existing candidate database to exploit for future positions.
- Maintain a good relationship with candidates for future and/or unexpected hiring need
- Create strong network within company, vocational centers and universities, in social channels to maximize the chances.
- Identify appropriate channels for sourcing potential candidates, take initiatives for attracting and retaining talents.
- Manage applicant information in recruitment database in proper manner.
- Stay up-to-date with industry trends
- Conduct exit interview and analyse the reasons of resignation.
- Prepare recruitment reports weekly/ monthly
- Participate in Branding activities: Coordinate and Implement University/College/Vocational School for Recruiting Initiatives (Store Tour, Job Fair, Seminar, Workshop) - Training activity (15%):
- Organize orientation program for new staff: logistics, training data, attendance, training delivery and training reports
- Collect training request from Store management team and collaborate with Academy to build training materials.
- Training organizing: Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) and company training programs/events (including but not limit to AEON Group Annual survey, AEON Massive re-training) as requested. - Employee Relation & Performance (15%):
- Participate in Branding activities through social media channels.
- Coordinate with universities, events in relation to targeted hires.
- Support Management Trainee program to attract the most potential candidates.
- Organizing Briefing Session on Performance Management Process in preparation for 03 phases: setting Goals, mid-year review, year-end review
- Provide ongoing support and explanation to employees on Performance Management process and follow-up to ensure effective and timely implementation of the process.
- Support all gather performance evaluation document & analyses its result.
- Support Trade Union to organize event, activity for employee engagement.
- Coordinate and organize Company event (Best Employee, Best Practice, Long Service, HR Day, Healthcheck, AE checking, blue card...)
- Support Employee Engagement survey & co-ordinate with other Departments for action plan. - C&B support (5%):
Support to answer queries of staff relating benefits, shiftplan… - HR management & Reports (10%):
- Ensure General Staff’s attendance and attire.
- Identify potential staff for succession planning purposes.
- Check information and provide report when necessary.
- Manage all store staff & Promoters personal and job information.
- Take photo for new staff (including Promoter) and proceed employee magnet card printing.
- Collect new staff’s information and process hiring step on the system.
- Collect and control staff document and tracking file (onboarding, health checking, AE checking...) - Rules and Regulations (10%):
- Follow all working procedures, the company’s policies, rules and regulations.
- Check, monitor, remind and guide General staff to follow the rules and regulations. - Other duties (5%):
- Support other departments as necessary.
- Other tasks or responsibilities as assigned by HR Division Leader, Deputy Manager, HR Manager, Store Manager