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Admission Supervisor (Giám Sát Chăm Sóc Khách Hàng) - ILA Phú Mỹ Hưng (Quận 7)

ILA Việt Nam
Updated: 28/07/2025
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Employment Information

Benefits

Laptop, Chế độ bảo hiểm, Du Lịch, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Job requirement

  • Planning- Weekly SNS planning;- Monthly Re-sales Planning;
  • Training and Development- Conduct Workshop/Training for TA and Admission team;- Observe TA and have the plan to improve weak TA;- Admission Officer and TA Development;- Monitor and train Admission team to make sure they follow ILA policy;
  • Property management- Maintain the building in proper conditions: tidy, clean and safe;- Maintain all facilities and equipment in proper conditions: clean, safe and workable;
  • Risk management- Monitor staff to make sure they deliver the right service and process: fire management, classroom management, building management and handling problem;- Manage all safety at centre;
  • Inventory- Responsible for appropriate forecast and ordering of materials for centre use;
  • Course administration- Monitor all preparation and course delivery process;- Monitor ILA customer care process;
  • Class schedule- Work closely with sales and care team to open class and assign students in class;- Work close with sales and care team to forecast new classes;
  • TA managementa. Teaching Assistant recruitment- Forecast TA;- Recruitment process;- Induction;b. Scheduling- Scheduling for TA;- Supporting Tasks;- Taking class when requested;- Doing cover absent when requested;- Smart Scheduling;c. Remuneration- TA Salary/Scale;- TA Contract;- TA Excellent Award;- Leave and Termination;d. TA Performance management- Observation: conduct, corrective action;- Performance Appraisal;- Disciplinary Process;

    • Company Overview

    ILA Việt Nam

    www.ila.edu.vn Number of employees: 100-499

    ILA Vietnam is a foreign owned education and training company. We offer a broad range of educational programmes and services, including: - English language... View more

    Admission Supervisor (Giám Sát Chăm Sóc Khách Hàng) - ILA Phú Mỹ Hưng (Quận 7)

    ILA Việt Nam

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